Latest: DHL says new platform helps users cope with “increasingly complex global trade environment”

As supply chain operators struggle to master an increasingly complex global trade environment, DHL Global Forwarding this week launched an AI-powered platform that gives customers easier access to customs clearance and compliance related insights, helping them understand duty spend, tariff exposure, clearance performance, and efficiency. The “TradeNavigator” product is part of DHL’s TradeConnect environment , and lets customers access customs and trade insights across their global activities through natural-language queries. It allows users to ask questions about their customs declaration data and quickly receive answers, analytics, charts, and actionable insights on duty spend, clearance performance, tariff exposure, and compliance trends, DHL said. The new tool is necessary because tariffs, regulatory requirements, and global trade complexity are continuing to evolve, making customs management increasingly important for business performance. DHL says that global customs and tariff re